CoeLab Terms and Conditions

Last updated: July 2, 2026

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the websites, applications, connected-device integrations, and related services (collectively, the “Services”) provided by CoeLab, LLC (“CoeLab,” “we,” “us,” or “our”). By creating an account, accessing, or using the Services, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you must not access or use the Services.

You represent that you have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility and Accounts

You must be at least 13 years old to use the Services. If you are between 13 and 18 years of age, you may use the Services only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms. The Services are not available to children under 13.

To access certain features, you must register for an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us immediately at info@coelab.co of any unauthorized use of your account or any other breach of security. CoeLab is not liable for any loss or damage arising from your failure to protect your credentials.

3. Subscriptions, Fees, and Payments

Certain features of the Services may be offered on a paid or subscription basis. If you purchase a paid plan, you agree to pay all applicable fees and taxes in accordance with the pricing and terms presented at the time of purchase. Unless otherwise stated, subscriptions may automatically renew for successive periods until cancelled. You may cancel your subscription at any time through your account settings, and cancellation will take effect at the end of the current billing period. Except as required by law or expressly stated by us, fees are non-refundable. We may change our fees upon reasonable advance notice; continued use after a fee change constitutes acceptance of the new fees.

4. Connected Devices and Third-Party Integrations

The Services allow you to connect fitness devices, wearables, and third-party applications through our shared API and integrations. By connecting a device or third-party service, you authorize CoeLab to receive, store, and process activity and related data from that source in accordance with our Privacy Policy. Your use of any third-party device or service is subject to that third party’s own terms and privacy policies, and CoeLab is not responsible for the availability, accuracy, or practices of any third party. We do not guarantee continued compatibility with any particular device or integration.

5. Acceptable Use

You agree not to misuse the Services. Without limitation, you agree that you will not:

  • Use the Services for any unlawful, fraudulent, or unauthorized purpose, or in violation of any applicable law or regulation;

  • Upload, post, or transmit any content that is unlawful, defamatory, harassing, abusive, obscene, infringing, or otherwise objectionable;

  • Impersonate any person or entity or misrepresent your affiliation with a person or entity;

  • Attempt to gain unauthorized access to the Services, other accounts, or our systems or networks;

  • Interfere with or disrupt the integrity or performance of the Services, including by introducing viruses or malicious code;

  • Reverse engineer, decompile, scrape, or attempt to extract the source code of the Services, except as permitted by law;

  • Use the Services or any data obtained from them to build a competing product or service; or

  • Use any automated means to access the Services or collect data without our express written permission.

We reserve the right to investigate and take appropriate action, including suspending or terminating accounts, for any conduct that we determine, in our sole discretion, violates these Terms.

6. User Content

The Services may allow you to upload, submit, or share content, including athletic data, training logs, comments, and profile information (“User Content”). You retain ownership of your User Content. By submitting User Content, you grant CoeLab a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (for formatting and display), and use your User Content solely as necessary to operate, provide, and improve the Services and as otherwise described in our Privacy Policy.

You are solely responsible for your User Content and represent that you have all rights necessary to submit it and grant the license above, and that it does not violate these Terms or any third-party rights. We may, but are not obligated to, review, monitor, or remove User Content at our discretion.

7. Health and Fitness Disclaimer

CoeLab provides athletic tracking, analytics, and related informational tools. The Services are not intended to provide medical advice, diagnosis, or treatment, and are not a substitute for professional medical guidance. The information and analytics provided through the Services are for general informational and training purposes only. You should consult a qualified physician or healthcare professional before beginning, modifying, or continuing any exercise or training program, particularly if you have any medical condition or concern. You use the Services and engage in any physical activity at your own risk. CoeLab does not guarantee the accuracy of data provided by connected devices or of any analytics, insights, or recommendations generated by the Services.

8. Intellectual Property

The Services, including all software, text, graphics, logos, designs, and other content (excluding User Content), and all intellectual property rights therein, are owned by or licensed to CoeLab and are protected by applicable intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use. Except as expressly permitted, you may not copy, modify, distribute, sell, or create derivative works from any part of the Services. The CoeLab name, logo, and related marks are trademarks of CoeLab, LLC, and may not be used without our prior written permission.

9. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including if we believe you have violated these Terms, with or without notice, and without liability to you. Upon termination, your right to use the Services will immediately cease. Sections of these Terms that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing-law provisions — will survive.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, COELAB DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COELAB DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT ANY DATA OR ANALYTICS WILL BE ACCURATE OR COMPLETE.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, COELAB, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES. IN NO EVENT WILL COELAB’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID COELAB IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold harmless CoeLab, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Services, your User Content, or your violation of these Terms or of any law or the rights of any third party.

13. Governing Law and Dispute Resolution

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles. Subject to the arbitration provision below, you agree that any legal action or proceeding will be brought exclusively in the state or federal courts located in Washoe County, Nevada, and you consent to the personal jurisdiction of those courts.

At CoeLab’s or your election, any dispute, claim, or controversy arising out of or relating to these Terms or the Services may be resolved by binding arbitration on an individual basis, rather than in court, except that either party may bring an individual claim in small-claims court. You and CoeLab waive any right to a jury trial and agree that claims may be brought only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding, to the extent permitted by applicable law. This section does not apply where prohibited by law.

14. Changes to These Terms

We may modify these Terms from time to time. When we make material changes, we will provide notice through the Services, by email, or by updating the “Last updated” date above. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services.

15. Miscellaneous

These Terms, together with the Privacy Policy, constitute the entire agreement between you and CoeLab regarding the Services and supersede any prior agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision. You may not assign or transfer these Terms without our prior written consent; we may assign these Terms without restriction. Nothing in these Terms creates any partnership, agency, or employment relationship between you and CoeLab.

16. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: info@coelab.co

  • Hours: Customer service is available 8 AM – 5 PM PST.